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With the effects of the coronavirus on business operations and the economy still unfolding, the ultimate impact on the independent agency and the insurance industry more broadly remains to be seen. Insurers are responding with adjustments to rates and commissions, new coverages are emerging, and policyholders are looking to their agents for guidance and help.
In this issue:
- Post Business Interruption Lawsuits, E&O Is More Important Than Ever
- 5-Star Reviews Are Great, but Critical Feedback Can Make You Better
- Advancing Women as Independent Agency Leaders