IA Today

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May, 2020

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As much of the nation’s workforce spends time at home while the coronavirus continues to wreak havoc on businesses, most analysts acknowledge uncertainty around what the “new normal” will look like after the outbreak subsides. Furloughed employees are reinventing themselves, turning side-gigs or hobbies into their primary source of income. Some small businesses may never return to their brick and mortar locations, as they find themselves adjusted to a whole new way of operating from home.

In this issue:

  • IA Opportunity Alert: Home-Based Businesses Arising From the Inventiveness of Forced Isolation
  • Five Ways to Make Your LinkedIn Profile Perform
  • Live Chat, Chat Bots, and Customer Service
  • As Cyber Risks Grow, So Does the Need for Small Business Coverage

…and more!

IA Today

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