An SIAA monthly newsletter, delivered to your inbox
Read the latest insight.
Welcome 2020! As we come out of the holiday season with our blessings fully counted and recharged from time with our families and loved ones, it may also be a time when you find yourself thinking about making improvements to your way of doing business. This issue of IA Today focuses on customer experience and retention – the gold opportunity for every independent insurance agent.
In this issue:
- When It Comes to Building Your Agency, New Business Is Important, but Retention Is King
- Customer Experience Actually Does Matter
- Ready to Take Your Agency Into the Digital Age?