IA Today

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January, 2020

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Welcome 2020! As we come out of the holiday season with our blessings fully counted and recharged from time with our families and loved ones, it may also be a time when you find yourself thinking about making improvements to your way of doing business. This issue of IA Today focuses on customer experience and retention – the gold opportunity for every independent insurance agent.
In this issue:

  • When It Comes to Building Your Agency, New Business Is Important, but Retention Is King
  • Customer Experience Actually Does Matter
  • Ready to Take Your Agency Into the Digital Age?

…and more!

IA Today

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